FREQUENTLY ASKED QUESTIONS

Touch-ups are recommended after the initial full set application to refill any lashes that have cycled out. To maintain the full, thick appearance of a new set of lashes a visit to your beauty/lash professional is recommended every 2-3 weeks based on your own natural lash growth cycle.

When applied properly, lash extensions will not harm natural lashes. The 3D Eyelash application technique allows natural lashes to grow and thrive with extensions. This technique requires several different “separation” steps during the application process so each extension is adhered to a single natural lash in order to prevent interruption of the lash growth cycle.

Mascara is typically not needed with lash extensions. Mascara should only be used when a touch-up is drawing near. Water-soluble mascara can be worn; however constant use of mascara may shorten the lifespan of lashes. Waterproof mascara is not recommended for use, as it will dissolve the bond with the lashes.

Nightly conditioning is necessary to maximize the life of the extensions. NovaLash’s nighttime conditioning/cleansing pads are perfect for cleaning the lashes free of any makeup or debris while moisturizing the lashes to maintain flexibility. Using a lash wand to comb the lashes free of tangles is also recommended. You shouldn’t leave a hair salon without top of the line hair products – same with your lashes!

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